Brown County Music Center
Health Check & Safety Policies

Thank you for your patience and support as we continue to navigate challenges presented by the spread of COVID-19. Please keep in mind we are an independent venue here in the heart of Brown County. Our number one priority is to commit to a safe event and ensure all fans have a great experience. We gain nothing restricting admission to customers. We are continuously adapting as we learn more within the industry and as the standards continue to change. The health of our employees, patrons, artists and community is paramount. For more detail on specific questions visit our FAQ page.

 

What Is A Health Check?
Health Checks are safety protocols instituted by Event Organizers to minimize potential attendee and artist exposure to COVID-19. As a venue, the Brown County Music Center does NOT set or control Health Check guidelines, which is why different events you see at the venue may have different protocols. 

While specific requirements vary across events, some common measures may include but are not limited to:

  • proof of full vaccination against COVID-19;
  • proof of a negative PCR test within 72 hours or a rapid antigen test within 6 hours.  These tests must be done by a doctor or certified physician.

Please check the requirements of your show for event-specific detail. 

When Are Health Checks Required?
The Event Organizer (usually the artist) determines if Health Checks will be required to attend an event. In some instances, the Event Organizer may choose to exceed protocols required by public health or government agencies. We maintain partnerships with local health agencies and abide by all government guidelines. 

What To Do If You Can’t Attend Due To A Health Check
Health Check policies may change at any time. To be sure, always check our website before heading out to the show. Additionally, we are constantly updating our messaging and contacting ticket buyers with information on any show changes or requirements. 

Important notes about show exchanges and refunds:

  • We are only able to support requests for verified tickets purchased through our ticket provider: Ticketmaster.
  • If you purchased your ticket through a ticket broker, reseller, Facebook Marketplace, Venmo, Criagslist, Snapchat, FarmersOnly, or your local 7-11, etc. – We are not able to help you. You must go back to your point of purchase. 
  • We are not able to offer any refunds for credits after a show has already occurred.  

How We Communicate Health Checks
Health Check requirements are communicated to customers, and potential customers, on a show-by-show basis via the following methods:

  • Indicator on show listing on our websites
  • Requirements listed on ticketing purchase pages on Ticketmaster
  • Detailed requirements posted on official Facebook event listings
  • Pre-show emails with “Know Before You Go” sent to all advance ticket buyers
  • Policy and show update emails sent to all advance ticket buyers

Health Check Entrance Procedure

  • You will be greeted by a member of our team PRIOR to entering the line or accessing the box office.
  • Show your proof of compliance (vaccination card and/or negative COVID-19 test result);
  • Please do not wait until you are in line to gather your documentation. If you are not ready you will be asked to step aside until you are ready, so we may let other guests through.  

Venue Rules 

  • Bullying of other customers or our staff is not tolerated.
  • Out of respect to our guests who choose to wear a mask, we will remove anyone from the premises (without refunds) for harassing other guests or making rude/political comments.
  • Any individual found to be harassing or arguing with our staff over our safety policies will promptly be removed from the venue.
  • Any patron found not in compliance will be denied admission and / or removed from the venue without a refund.
  • You can check our Frequently Asked Questions page for more information regarding permitted and non-permitted items for shows.
  • This is a safe place to watch a show.  Leave the nonsense at home. We have a zero tolerance policy. 

Customer Liability Waiver

All ticket holders, guests and artists agree to enter at their own risk. This disclaimer is present throughout the ticket purchase process as well as posted in several locations inside the venue. 

Your health and safety are our top priority.  The Brown County Music Center will comply with state and local orders while following CDC, Brown County Board of Health, and Indiana Board of Health guidelines with regard to social distancing, face coverings, capacity and vaccinations.  You acknowledge and agree that The Brown County Music Center shall not be responsible for any illness to persons of your household, family, social circle or yourself, any corresponding damage, claim, or expense, of any kind, that you, your family members, your household, or social circle may experience or incur in connection with contracting COVID-19 as a result of visiting The Brown County Music Center. 

Current Show Status Information
The below list includes the most up-to-date information regarding upcoming shows. 
Previously purchased tickets are valid for a rescheduled date(s) even if your ticket has a different date on it than the rescheduled show date. 

  • Lorrie Morgan & Pam Tillis - Friday, October 7, 2022 (No Health Check Required)
  • Sawyer Brown - Saturday, October 8, 2022 (No Health Check Required)
  • Jeff Beck - Wednesday, October 19, 2022 (No Health Check Required)
  • Lee Greenwood - Thursday, October 20, 2022 (No Health Check Required)
  • The Marshall Tucker Band - Friday, October 21, 2022 (No Health Check Required)
  • Joe Satriani - Sunday, October 23, 2022 (No Health Check Required)
  • The Frontmen - Friday, October 28, 2022 (No Health Check Required)
  • The Wood Brothers - Saturday, October 29, 2022 (No Health Check Required)
  • Lindsey Buckingham - Thursday, November 3, 2022 (No Health Check Required)
  • YES - Saturday, November 5, 2022 (No Health Check Required)
  • Dark Star Orchestra - Thursday, November 10, 2022 (No Health Check Required)
  • Night Ranger - Friday, November 11, 2022 (No Health Check Required)
  • Phil Vassar & Deana Carter - Saturday, November 26, 2022 (No Health Check Required)
  • Gatlin Brothers - Saturday, December 3, 2022 (No Health Check Required)
  • Big Bad Voodoo Daddy - Wednesday, December 7, 2022 (originally scheduled for December 22, 2021) (No Health Check Required)
  • Sara Evans - Sunday, December 11, 2022 (No Health Check Required)
  • The Wallflowers - Friday, December 16, 2022 (No Health Check Required)
  • Starship feat. Mickey Thomas - Saturday, December 17, 2022 (No Health Check Required)
  • Thunderstruck: AC/DC Tribute - Saturday, December 31, 2022 (No Health Check Required)
  • Rick Springfield - Friday, January 27, 2023 (No Health Check Required)
  • Jason Isbell and the 400 Unit - Tuesday, January 31, 2023 (No Health Check Required)
  • Weird Al Yankovic - Friday, February 3, 2023 (Originally scheduled for May 21, 2022) (No Health Check Required)
  • Dailey & Vincent - Saturday, February 18, 2023 (No Health Check Required)
  • (POSTPONED: New Date TBA) Ann Wilson of Heart - Originally scheduled for Tuesday, June 28, 2022 (No Health Check Required)

    If you cannot attend a rescheduled date and desire a refund for your ticket purchased, we will begin refunding tickets 30 days from the newly rescheduled date. At that time, you may contact the point of purchase where you purchased your tickets for a refund.